United Kingdom Insurance Approvals for CRM®

Below are the details of indemnity insurance which is valid all over UK including Scotland, England, Wales and Northern Ireland.

Dear UK colleagues

You might like to know that Comprehensive Resource Model (CRM)® has been approved as a stand-alone therapy by indemnity insurance in the UK.

CRM® can be specifically added to the insurance for those who have had the appropriate CRM® training on the top of their existing psychological therapy qualifications. In addition there is no extra premium and the cover for up to 10 million costs £63.30 a year.

I am sure you will agree that it is very competitive and a good value insurance. The provider is also able to offer a combine cover for extra cost to those who have different jobs and qualifications. For example practicing counseling/psychotherapy/psychology and teaching Pilates classes.

For any further enquiries please get in touch with Steve Johnson mentioning Ulia Mather’s name.

The details of the insurance company:

Steve Johnson
Oxygen Professional Risks
Tel: 01274760460

Email: steve.johnson@oxygeninsurance.com

CRM® has also been added to the approved list as a specific therapy in its own right through Howden Insurance Brokers Limited which is the main insurer approved by the British Psychological Association

8 Navigation Court, Calder Park, Wakefield WF2 7BJ

T: +44 0845 3711433   www.howdenpro.com

Jo Mountain, Associate Director at Howden’s Insurance Group, is the contact person if you would like to add CRM® to your policy

Subject: ETHICAL PRACTICE: British Association for Counselling and Psychotherapy’s requirements and CRM® Presence in Media

Dear colleagues

For those of you who are the members of professional bodies of psychological therapists we would like to bring your attention to the following points regarding ethical use of a new modality.

In this instance we are going to use BACP’s (British Association for Counselling & Psychotherapy) response to using CRM® as an example. We are sure other professional organisations have similar requirements and we suggest you check with them direct to make sure you comply with their existing legal and ethical criteria. BACP strongly emphasises the safety and wellbeing of the Client and ensures you can justify your practice in line with the Ethical Framework.

If you are practicing CRM® you might like to consider:

  • Is your Supervisor experienced and trained in CRM® (the information provided below)?
  • If either technique did not work sufficiently or if things go wrong, are you able to justify the way you work with these techniques in line with the Ethical Framework (that’s why supervision is recommended)
  • If a Client does not wish to proceed with this techniques, do you use an alternative therapy or refer (once again the adequate supervision will support with those issues)?

We attach a copy of the Ethical Framework for your information.  The Ethical Framework is designed to be an interpretative document which allows members the freedom to make decisions in relation to their practice but also requires them to be able to justify, if challenged, any decision or actions made in relation to that practice. The list of approved CRM® supervisors is available through Becky Russell (beckyrussellcounsellingllc@yahoo.com).

On the top of CRM®’s website the information on CRM® is also available through Facebook Page, Twitter and Instagram.

  1. Facebook
  1. Twitter
  1. Instagram

We include excerpts from the BACP’s Ethical Framework below:-

Being trustworthy: honouring the trust placed in the practitioner (also referred to as fidelity)

Being trustworthy is regarded as fundamental to understanding and resolving ethical issues. Practitioners who adopt this principle: act in accordance with the trust placed in them; strive to ensure that clients’ expectations are ones that have reasonable prospects of being met; honour their agreements and promises; regard confidentiality as an obligation arising from the client’s trust; restrict any disclosure of confidential information about clients to furthering the purposes for which it was originally disclosed.

Autonomy: respect for the client’s right to be self-governing

This principle emphasises the importance of developing a client’s ability to be self-directing within therapy and all aspects of life. Practitioners who respect their clients’ autonomy: ensure accuracy in any advertising or information given in advance of services offered; seek freely given and adequately informed consent; emphasise the value of voluntary participation in the services being offered; engage in explicit contracting in advance of any commitment by the client; protect privacy; protect confidentiality; normally make any disclosures of confidential information conditional on the consent of the person concerned; and inform the client in advance of foreseeable conflicts of interest or as soon as possible after such conflicts become apparent. The principle of autonomy opposes the manipulation of clients against their will, even for beneficial social ends.

Beneficence: a commitment to promoting the client’s well-being

The principle of beneficence means acting in the best interests of the client based on professional assessment. It directs attention to working strictly within one’s limits of competence and providing services on the basis of adequate training or experience. Ensuring that the client’s best interests are achieved requires systematic monitoring of practice and outcomes by the best available means. It is considered important that research and systematic reflection inform practice. There is an obligation to use regular and on-going supervision to enhance the quality of the services provided and to commit to updating practice by continuing professional development. An obligation to act in the best interests of a client may become paramount when working with clients whose capacity for autonomy is diminished because of immaturity, lack of understanding, extreme distress, serious disturbance or other significant personal constraints.

Non-maleficence: a commitment to avoiding harm to the client

Non-maleficence involves: avoiding sexual, financial, emotional or any other form of client exploitation; avoiding incompetence or malpractice; not providing services when unfit to do so due to illness, personal circumstances or intoxication. The practitioner has an ethical responsibility to strive to mitigate any harm caused to a client even when the harm is unavoidable or unintended. Holding appropriate insurance may assist in restitution. Practitioners have personal and professional responsibility to challenge, where appropriate, the incompetence or malpractice of others; and to contribute to any investigation and/ or adjudication concerning professional practice which falls below that of a reasonably competent practitioner and/or risks bringing discredit upon the profession.

Responsibilities to all clients

  1. Practitioners have a responsibility to protect clients when they have good reason for believing that other practitioners are placing them at risk of harm.
  1. They should raise their concerns with the practitioner concerned in the first instance, unless it is inappropriate to do so. If the matter cannot be resolved, they should review the grounds for their concern and the evidence available to them and, when appropriate, raise their concerns with the practitioner’s manager, agency or professional body.
  1. If they are uncertain what to do, their concerns should be discussed with an experienced colleague, a supervisor or raised with this Association.
  1. All members of this Association share a responsibility to take part in its professional conduct procedures whether as the person complained against or as the provider of relevant information.

If things go wrong with own clients

  1. Practitioners should respond promptly and appropriately to any complaint received from their clients. An appropriate response in agency-based services would take account of any agency policy and procedures.
  1. Practitioners should endeavour to remedy any harm they may have caused to their clients and to prevent any further harm. An apology may be the appropriate response.
  1. Practitioners should discuss, with their supervisor, manager or other experienced practitioner(s), the circumstances in which they may have harmed a client in order to ensure that the appropriate steps have been taken to mitigate any harm and to prevent any repetition.
  1. Practitioners are strongly encouraged to ensure that their work is adequately covered by insurance for professional indemnity and liability.
  1. If practitioners consider that they have acted in accordance with good practice but their client is not satisfied that this is the case, they may wish to use independent dispute resolution, for example: seeking a second professional opinion, mediation, or conciliation where this is both appropriate and practical.
  1. Clients should be informed about the existence of the Professional Conduct Procedure of this Association and any other applicable complaints or disciplinary procedures. If requested to do so, practitioners should inform their clients about how they may obtain further information concerning these procedures.

The challenge of working ethically means that practitioners will inevitably encounter situations where there are competing obligations. In such situations it is tempting to retreat from all ethical analysis in order to escape a sense of what may appear to be unresolvable ethical tension. These ethics are intended to be of assistance in such circumstances by directing attention to the variety of ethical factors that may need to be taken into consideration and to alternative ways of approaching ethics that may prove more useful. No statement of ethics can totally alleviate the difficulty of making professional judgement in circumstances that may be constantly changing and full of uncertainties. By accepting this statement of ethics, members of the British Association for Counselling and Psychotherapy are committing themselves to engaging with the challenge of striving to be ethical, even when doing so involves making difficult decisions or acting courageously.

Sign Up For Rick Hanson’s Foundations of Well Being Program

Clinicians – Add your listing to the directory

Use this valuable resource to build your business.  If you are a licensed Therapist you are eligible to list your contact information, bio and specialties in the CRM® Directory.


  • This field is for validation purposes and should be left unchanged.